But that's how you have to work to stay sane. I don't have time, so you'll have to wait another week to get paid.' Just felt wrong. I'm an empath, and I wasn't happy with what I was doing. If you get emotionally involved at all, its soul crushing. It creates a culture of only seeing the clients as numbers. Otherwise they are off work and have no income. If you have any empathy for the clients, you don't want to let them down as they're relying on you to process their claims timely. But in doing so you end up falling behind and it becomes a performance issue. They tell you to 'just clock out' at the end of your normal day. By the time I left, I was so overwhelmed that I was putting in 12 hour days, 7 days a week. Making things worse and perpetuating the cycle. This creates a workplace of mostly new employees who don't know what their doing. The turnover is insane because most people can't or won't put up with the job for long. Which sounds great, but you'll have to work long hours to keep on top of your caseload. You'll be salaried unless you're in the call center. The job is very monotonous for the most part so once you get the hang of how to process a claim, they're all very similar. The Group’s main operating subsidiary, Tokio Marine & Nichido Fire (TMNF), was founded in 1879 and is the oldest and leading property and casualty insurer in Japan.I worked here for nearly a decade.

Matrix is a member of The Tokio Marine Group, which operates in the property and casualty insurance, reinsurance and life insurance sectors globally. Matrix clients employ nearly 2 million employees nationwide with total payrolls exceeding $60 billion.

Headquartered in Phoenix, AZ, Matrix has service locations nationwide, including claims hubs in San Jose, California Phoenix Hawthorne, NY and Portland, OR. An early technology leader in the absence management space, Matrix was among the first to offer both telephonic and secure online claim intake for virtually any type of employee absence. Matrix is also the administrator and claims processing platform for large case integrated disability clients of sister company Reliance Standard Life Insurance Company. Business Description: Matrix integrates workers’ compensation, short and long term disability, return-to-work services, and personal /family and medical leave (FMLA) programs to help employers realize time, efficiency and productivity gains.

Matrix absence management phx